THE TENANT WHO LEFT BEHIND AN ANTIQUE DENTIST’S CHAIR

July 25, 2009 in The Unexpected

An Antique Dentist Chair

An Antique Dentist Chair

 An antique dentist’s chair equipped with extraction tools is not the usual thing a landlord or lettings agent expects to find left behind in an average rental property.

But there it was, at the end of the tenancy, after the tenant had packed up and left the house for good.

 And according to Belvoir, Britain’s biggest lettings specialist, which has an office on Lincoln Road in, Peterborough that is just one of the many bizarre items that have been found in properties across the UK.

“There’s been the usual crop of dumped hi-fi systems and scrapped Playstations,” says Mike Goddard Chief Executive at Belvoir. “But then comes the bizarre stuff – and every now and again we hear of a new surprise.”

“Usually tenants are no trouble and the transition between one tenant leaving and another inhabiting the property is smooth, but sometimes when a property is cleared out  it is the letting agents and landlords who have to deal with the leftovers,” continued Mike.

 After the dentist’s chair… 

  •  A Christmas tree beautifully decorated in the middle of August that featured a glass eye as one of the decorations
  •  A fish tank with two very bemused gold fish, left in the middle of the dining room floor
  • A montage of page three models that covered the entire upstairs of a property  
  • A stuffed sparrow hawk mounted on a plinth  
  • Two surf boards used as ‘saloon style’ doors to get in and out of the kitchen  
  • A box of 24 out of date Castlemaine lager with a fishing rod, a kite and a false breast  
  • An external door that had been mounted on bricks and used as a coffee table  
  • A wardrobe full of brand new women’s clothes, shoes, jewellery and makeup 

“Some items were even left as gifts for the landlord. One tenant left pickled eggs because they wanted to say thank you and thought the landlord would like them!” continued Mike.

 If at the end of a tenancy a number of unwanted items have been left, please contact Belvoir as they can put you in touch with a number of charities that offer a free ‘pick up’ service for unwanted sellable items.

 Belvoir’s growing network of over 140 franchised offices stretch across the whole of the UK and look after a property portfolio valued at more than £1 billion.

“Sometimes these ‘leftovers’ can result in the deposit being held back from the tenant – especially where damage has been caused to the property,” explains Mike.

 “If, as a tenant, you act according to the rules laid out in your tenancy agreement, your landlord has no right – and in the majority of cases no desire – to hold on to any of your deposit at the end of your tenancy.”

 “Those who do lose deposit money do so because they have simply been irresponsible at some point during their tenure,” Mike added.

Established in 1994 Belvoir Lettings is one of the UK’s leading lettings agents with over 140 franchised offices. The company which handles a property portfolio valued at over £1billion offers a specialist service in property rental, property management, residential lettings and buy-to-let for tenants and landlords. Each local Belvoir Property Management Agency is owned and personally managed by local owners, operating under licence from Belvoir Property Management (UK) Ltd. www.belvoirlettings.com

  For further information or to set up an interview please contact:

 Emma Wimpeney  Powell Communication Consultants  T: 0161 8285400  E: emma.wimpeney@powell-pr.co.uk 

TEN STEPS to Recession Survival

July 25, 2009 in Development

steps_tie1In response to suggestions that the UK is already in a recession, Business Link has issued its top ten steps to help local businesses prepare to survive the economic slowdown.

Following its announcement of a free business ‘health check’, the Government funded support organisation has reported that enquiries received from trading businesses into its Information Centre in October are up 100% on the same point last year. Also on the increase are requests for information on redundancy and liquidation, with 10% of callers seeking information on these areas compared to a negligible number in previous months.

Pat Smith, chief executive of Business Link in the East of England said:

“On the basis that we are seeing an increase in customers coming to us who are already feeling the pinch, there will be many more out there who are either trying to weather the storm alone or who do not realise that by taking action now, they could avoid problems further down the line.

“These steps are really just a starting point for anyone who is worried about the future of their business. The next stage is our ‘health check’, which takes stock of where a business is currently and looks at what needs to be done to move ahead. We know that businesses who take advice from Business Link have better survival rates, so our message is simple: call us now on 08457 17 16 15.”

Ten point plan for recession survival

1. Mind your cashflow
Understand exactly what your finances are telling you. Issue invoices promptly and chase up debtors; don’t buy more stock than you need; negotiate longer credit terms with suppliers; shorter ones for customers; fill up gaps in your forward order book; and keep in touch with your bank.

2. Cut your costs
Look for savings in every part of your business. Making your business greener isn’t just about saving the planet, it’s also about saving you money. Do you turn equipment off at night? Is every business journey necessary? Are you taking full advantage of your tax allowances?

3. Credit check new customers
It may take only one major customer to go bust to jeopardise your business. Protect yourself by conducting rigorous credit checks on new customers and agreeing clear credit terms up front.

4. Focus on retaining customers
When finances are uncertain, consumers cut their discretionary spending, so do all you can to keep your customers coming through your doors. Loyalty schemes, small discounts and regular communications are just three ways of letting your customers know you value them.

5. Provide outstanding customer service
Consumers appreciate businesses that give them more for their money, especially when times are tough. Efficient service, fast delivery, flexible payment terms, and so on, can persuade people to spend with you rather than a competitor.

6. Increase your marketing
When competing for a smaller pot of money, it becomes more important than ever to tell people why they should come to you. You don’t have to break the bank, but be sure to shout about your business.

7. Concentrate on products and services that sell
Don’t put your efforts into trying to sell things that are untried or that few people will buy; stick to profitable favourites. Don’t be tempted to slash prices either – if demand for your offer is not price sensitive, you will be giving your profits away.

8. Train your staff
Your staff are one of your greatest assets and could be the key to retaining customers and keeping your business running. Training is important to their personal development and the productivity of your business, so don’t be tempted to scrap your training plan.

9. Streamline your operation
Consider moving to smaller premises, or subletting your existing space. Sell off excess equipment and look at staffing – are your people concentrated in the right areas? Will flexible working be more cost efficient? If considering redundancies, remember that it’s bad for morale and replacements may be hard to find when business picks up.

10. Sell online
An online sales or marketing channel will expose you to a larger marketplace for minimal cost. Plan and resource online selling properly, including providing payment security, attracting visitors and meeting orders swiftly.

For further information visit www.businesslink.gov.uk/east/healthcheck

BLABOUT BUSINESS LINK
  • Business Link in the East of England provides information, practical advice and support to help people to start, run or grow their business
  • Our clients fall in to two main categories:
    - Those running or working in established small and medium sized businesses
    - Those who want to start their own business
  • Both clients groups can access independent, impartial and, in most instances, free help and support from Business Link in the form of:
    - Free one-to-one help from an experienced business adviser (for established businesses only)
    - Workshops and briefings on a range of business subjects such as business planning, sales and marketing, legislation, developing people
    - Telephone and online support through our Information and intelligence centre
  • Business Link in the East of England works with businesses and entrepreneurs in the 6 counties in the East of England: Suffolk, Norfolk, Essex, Bedfordshire, Cambridgeshire and Hertfordshire
  • Business Link is a government initiative to promote enterprise, funded in the East of England by the East of England Development Agency

Business Link understands your problems, challenges and goals and can help your business grow and become more profitable.

Contact us on 08457 17 16 15 or visit www.businesslink.gov.uk/east

Business Link… the place to go for business support

July 25, 2009 in Development, Management, Startup

BLFor information, practical advice and support to help you run or grow your business, Business Link is the place to go.

Whether your business is established, or you are just starting out, we can provide you with independent and impartial support to help your make the most of your business.

Business Link is your gateway to:

Free one-to-one business advice with an experienced business adviser, who will

• Identify and analyse your business needs
• Develop and customise a plan of action
• Provide a summary of support services required to meet your needs
• Support you in the implementation of your plan

Answers to any business questions through our Information and Intelligence Centre, including

 

• Mailing lists selected to meet the needs of your target market
• Company information and/or more extensive company reports
• Potential sources of grants, finance and/or subsidised business services
• General business and market intelligence

Workshops and seminars covering a vast range of business topics, such as

 

• Understanding business legislation and regulations
• Starting your own business
• Winning public sector contracts
• Successful marketing for growth

Business Link understands your problems, challenges and goals and can help your business grow and become more profitable.

Contact us on 08457 17 16 15 or visit www.businesslink.gov.uk/east

 

Free Business “Health Checks” across the UK

July 25, 2009 in Development, Startup

  
• Our clients fall in to two main categories:

- Those running or working in established small and medium sized businesses

- Those who want to start their own business

• Both clients groups can access independent, impartial and, in most instances, free help and support from Business Link in the form of:

- Free one-to-one help from an experienced business adviser (for established businesses only)

- Workshops and briefings on a range of business subjects such as business planning, sales and marketing, legislation, developing people

- Telephone and online support through our Information and intelligence centre

• Business Link in the East of England works with businesses and entrepreneurs in the 6 counties in the East of England: Suffolk, Norfolk, Essex, Bedfordshire, Cambridgeshire and Hertfordshire • Business Link is a government initiative to promote enterprise, funded in the East of England by the East of England Development Agency
 

 

 

 BLIn response to suggestions that the UK is already in a recession, Business Link is offering a free business ‘health check’ to all small or medium sized businesses.
• Our clients fall in to two main categories:

- Those running or working in established small and medium sized businesses

- Those who want to start their own business

• Both clients groups can access independent, impartial and, in most instances, free help and support from Business Link in the form of:

- Free one-to-one help from an experienced business adviser (for established businesses only)

- Workshops and briefings on a range of business subjects such as business planning, sales and marketing, legislation, developing people

- Telephone and online support through our Information and intelligence centre

• Business Link in the East of England works with businesses and entrepreneurs in the 6 counties in the East of England: Suffolk, Norfolk, Essex, Bedfordshire, Cambridgeshire and HertfordshireIn response to suggestions that the UK is already in a recession, Business Link is offering a free business ‘health check’ to all small or medium sized businesses.

bl2Towards the end of last year, Business Link reported that enquiries received from trading businesses by its Information Centre were up 100% on the same point last year. Also on the increase were requests for information on redundancy and liquidation, with 10% of callers seeking information on these areas compared to a negligible number in previous months.

Dominic O’Sullivan of Business Link said:

“On the basis that we are seeing an increase in customers coming to us who are already feeling the pinch, there will be many more out there who are either trying to weather the storm alone or who do not realise that by taking action now, they could avoid problems further down the line.

“Contacting our information centre is just a starting point for anyone who is worried about the future of their business. The next stage is our ‘health check’, which takes stock of where a business is currently and looks at what needs to be done to move ahead. We know that businesses who take advice from Business Link have better survival rates than those who don’t, so our message is simple: call us now on 08457 17 16 15.”

In addition to the health checks, Business Link will once again be running its programme of workshops and seminars for those who are either looking to move into self-employment, or established businesses that are looking for information on tools such as marketing, PR and finance control.

All workshops are free and they take place on different dates at a variety of locations within easy reach of Huntingdon to enable business people to attend at a time that fits in with their commitments.

For further information on events visit the website www.bookevents.org or phone the events booking team on 0845 601 1000. For all other enquiries telephone 08457 17 16 15 or visit the Business Link website www.businesslink.gov.uk/east .

ABOUT BUSINESS LINK

• Business Link in the East of England provides information, practical advice and support to help people to start, run or grow their business

 • Business Link is a government initiative to promote enterprise, funded in the East of England by the East of England Development Agency

 Towards the end of last year, Business Link reported that enquiries received from trading businesses by its Information Centre were up 100% on the same point last year. Also on the increase were requests for information on redundancy and liquidation, with 10% of callers seeking information on these areas compared to a negligible number in previous months.

Dominic O’Sullivan of Business Link said:

“On the basis that we are seeing an increase in customers coming to us who are already feeling the pinch, there will be many more out there who are either trying to weather the storm alone or who do not realise that by taking action now, they could avoid problems further down the line.

“Contacting our information centre is just a starting point for anyone who is worried about the future of their business. The next stage is our ‘health check’, which takes stock of where a business is currently and looks at what needs to be done to move ahead. We know that businesses who take advice from Business Link have better survival rates than those who don’t, so our message is simple: call us now on 08457 17 16 15.”

In addition to the health checks, Business Link will once again be running its programme of workshops and seminars for those who are either looking to move into self-employment, or established businesses that are looking for information on tools such as marketing, PR and finance control.

All workshops are free and they take place on different dates at a variety of locations within easy reach of Huntingdon to enable business people to attend at a time that fits in with their commitments.

For further information on events visit the website www.bookevents.org or phone the events booking team on 0845 601 1000. For all other enquiries telephone 08457 17 16 15 or visit the Business Link website www.businesslink.gov.uk/east .

 

Contact us on 08457 17 16 15 or visit www.businesslink.gov.uk/east